This is a temporary effect caused by sediment disruption. Run your cold water taps until the water clears.
Water and Sewer
The Town of Perth is committed to providing safe, reliable, and high-quality water and sewer services to our community. Explore our storm sewer system, learn about seasonal maintenance activities, find answers to your frequently asked questions, and access important documents like our drinking water reports.
Storm Sewer System
Our storm sewer system is designed to manage rainwater and snow melt, directing excess water away from roads, homes, and businesses to prevent localized flooding. This network of catch basins, storm drains, and outfalls works together to keep conditions safe during heavy rains and snow melts. The system moves water that naturally drains into the Tay River and provides a level of treatment to clean stormwater before it returns to the river.
Residents can help by keeping storm drains clear of leaves and debris and disposing of hazardous materials responsibly to prevent contamination.
Seasonal Maintenance Activities
To keep our water and sewer systems functioning effectively, we conduct regular maintenance activities throughout the year:
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Hydrant Flushing: Performed twice a year in spring and fall, hydrant flushing removes sediment buildup to ensure clean, safe drinking water and verifies hydrants are operational for fire safety. Residents may experience temporary discolouration or a drop in pressure. If this happens, run your taps until the water clears.
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Valve Turning: Each fall, we turn system valves to maintain proper water flow and distribution and to allow isolation of specific areas for repairs as needed.
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Sewer Flushing: Sewer flushing is done every spring to prevent blockages and ensure smooth flow, reducing potential issues. Residents may notice some noise or water movement in pipes during this process.
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Catch Basin Cleaning: Each fall, we clean catch basins to remove accumulated debris, such as sand and leaves, that could obstruct water flow and contribute to localized flooding.
Why is my water discoloured after hydrant flushing?
What should I do if I experience a sewer backup or low water pressure?
Low water pressure may occur during select seasonal maintenance activities for a brief period.
If you are experience persistent low water pressure or a sewer back up, contact a local plumber to identify the issue.
How can I report a water main break or sewer issue?
If the issue occurs during regular operating hours (Monday to Friday from 8:30 a.m.-4 p.m.), contact us at 613-2673311 ext. 0.
Have water or sewer emergency outside of business hours? Contact our After-Hours Emergency Line 24/7 at 613-267-1072.
What are the water and sewer rates, and how are they determined?
Water and sewer rates are reviewed annually and set by Town Council during budget deliberations.
I've noticed an issue with my water billing. Who do I contact?
Contact our Treasury Department at 613-267-3311 ext. 2236 or by email.
Contact Us
Town of Perth
Town Hall
80 Gore Street East
Perth, Ontario
K7H 1H9
Telephone: (613) 267-3311
Fax: (613) 267-5635